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Macbook pro installation problem

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(@tommy_g)
New Member
Joined: 4 years ago
Posts: 2
Topic starter  

Hello,

I bought the codec and installed it on my Windows workstation, all went well.

However when I tried to install it on my Macbook Pro I got the following error:

Detected AVX2 support

************************

Installing Adobe plugins...

************************

Installing 'Adobe/avx2/2015/ExporterMagicYUV.bundle' to '/Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore'

cp: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle: Permission denied

cp: Adobe/avx2/2015/ExporterMagicYUV.bundle: unable to copy extended attributes to /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle: Permission denied

cp: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle/Contents: No such file or directory

cp: Adobe/avx2/2015/ExporterMagicYUV.bundle/Contents: unable to copy extended attributes to /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle/Contents: No such file or directory

cp: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle/Contents/MacOS: No such file or directory

cp: Adobe/avx2/2015/ExporterMagicYUV.bundle/Contents/MacOS: unable to copy extended attributes to /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle/Contents/MacOS: No such file or directory

cp: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle/Contents/MacOS/ExporterMagicYUV: No such file or directory

cp: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore/ExporterMagicYUV.bundle/Contents/Info.plist: No such file or directory

Adobe plugin installation failed, trying as admin (sudo)...

Password:

I think that my admin password is required, but I cannot enter anything at this point. 

Please help - I'm a PC veteran, but new to this Mac business 😉

 


   
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Balázs
(@ignus)
Estimable Member Admin
Joined: 8 years ago
Posts: 166
 

Yes, it could not write to the Adobe plugins location, and it's trying to do it with sudo again, that's why it's asking for admin password.

By "I cannot enter anything at this point", what do you mean? You cannot type into the terminal anything?


   
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Balázs
(@ignus)
Estimable Member Admin
Joined: 8 years ago
Posts: 166
 

I think I know what your problem is. You can in fact type, it just doesn't show anything (doesn't give any feedback), that's how the password prompt for sudo works.

So just simply type your admin password and press enter, it'll work.


   
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